Utilities Department

Consumer Confidence Report 2015

Welcome to the Silver Bay Public Utilities Department. The Utilities Department is staffed by one supervisor and three operators. The water and wastewater plants are monitored 24 hours a day 7 days a week by computers that can be monitored by our operators at home.

Phone No.: 218.226.3663

Department Manager: Mike Miller

Utility Department Location: 101 East Lakeview Drive, Silver Bay, MN 55614

Hours of Operation: Monday – Friday 6:00 am –  4:00 pm, Saturday & Sunday 6:00 am – 8:30 pm

The department is responsible for both the water and wastewater within the City of Silver Bay. Fresh water is taken out of Lake Superior and is treated as a surface water system.  Sand and coal filters are used to purify the water along with chemical additions. Daily average water pumping is 180,000-220,000 gallons per day, which is about 1/8 of the systems pumping capacity. The water is held in a 750,000 tank. There is a second 500,000 gallon tank that is not in use at this time.

The wastewater plant is located one half mile south of the department’s main office at the water plant. It is a mechanical wastewater plant with a tricking filter which is the main biological reduction unit. Most of the plant is gravity fed which helps keep costs down. The system processes an average of 300,000 gallon/day with a maximum capacity of 900,000.

Tours of the facility are available upon request. Please contact our office during regular business hours with questions or to schedule a tour.

Utility Billing

Water, sewer and garbage services are billed on a quarterly basis. Bills are processed and sent out in January, April, July and October. PAYMENTS ARE DUE UPON RECEIPT.

At this time, the City of Silver Bay cannot receive credit or debit card payments.

A late fee of $15.00 will be incurred if payment is not received within the City Administrator’s office by 4:00 pm on the last working day of each quarter. Water shut off procedures will begin on late accounts in accordance with city policies.

Any payments received after 4:00 pm or received on the weekend will be credited on your account the next business day.

The current 2017 quarterly rate is $282.44 except for the summer quarter (July-Sept) which is $288.80. This difference is due to the state mandated fee of $6.36 for safe drinking water and landfills. Although we bill quarterly, please FEEL FREE TO PAY MONTHLY!

We have provided a drop box in front of city hall for your convenience. Place your payment and small card stub together, in an envelope or staple/paper clip them together and drop them into the box. The box is emptied daily.

To expedite the payment process at city hall and to save on resources, please remember to bring in your utility billing card when making your payment in person.

Current Members

  • David Colby
  • Clarence Roeben
  • Gary Stevens
  • Carlene Perfetto, Council Member

Additional Resources


The City Council of Silver Bay will be holding a Public Hearing to discuss the Wastewater Treatment Facility Plan.  The Public Hearing will be held on Monday, May 15, 2017 at 7:00pm in the City Council Chambers of City Hall, located at 7 Davis Drive, Silver Bay, MN 55614. Anyone wishing to make comments may do so by attending the Public Hearing or submitting comments in writing to the City of Silver Bay by 4:00pm on Monday, May 15, 2017 to the same address noted above.  A copy of the plan is available at City Hall.  Should anyone have questions regarding the public hearing please contact Lana Fralich, City Administrator, at 218-226-4408.